Frequently Asked Questions

Where is A Step Above Storage located?
470-452-7551

What are the office hours?

Tuesday - Saturday
9 AM to 5 PM
After hour appointments are available

What are the access hours?
24 hour access

Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

What type of units do you offer?
We offer climate-controlled storage and non-climate units as well as outdoor parking for RVs, cars, and boats.

What are the security features?
We offer 24-hour video surveillance, coded gate entry, and perimeter fencing.